Dear Valued West Marine Customer,
We stand behind the quality of our products, and because your safety and satisfaction are our top priority, we wanted to let you know that we are voluntarily recalling the Igloo® Marine Elite coolers purchased through West Marine stores. This concerns only those Igloo® Marine Elite coolers with stainless-steel latches sold under the item numbers listed below:
Igloo® Marine Elite 72 quart; Item #00044476
Igloo® Marine Elite 128 quart; Item #00044479
Igloo® Marine Elite 94 quart; Item #00044478
Igloo® Marine Elite 162 quart; Item #00044480
The stainless-steel latch on the above coolers has a sharp edge that might scratch or cut the skin, and this voluntary action on our part is to prevent any potential injuries posed from the latch when it’s not fully secured. We’re working closely with West Marine to send customers a free latch-replacement kit that you can use to easily and safely switch out the current latch. If you haven’t received a kit, you can contact us toll free at 1-(888)-257-0934 to see if the free latch-replacement kit has already been mailed to you. Also, please discard the old stainless-steel latches after you remove them.
Click here for a copy of the latch-replacement instructions and an instructional video.
We sincerely apologize for any inconvenience this issue may have caused you. Our goal is to do everything we can to get you back out on the water using and loving your Igloo cooler.
Igloo Products Corp.